{"id":19499,"date":"2023-09-29T15:37:49","date_gmt":"2023-09-29T22:37:49","guid":{"rendered":"https:\/\/medcor.com\/?page_id=19499"},"modified":"2024-01-09T06:25:26","modified_gmt":"2024-01-09T14:25:26","slug":"our-clinical-expertise","status":"publish","type":"page","link":"https:\/\/medcor.com\/en-ca\/about-us\/about-us\/our-clinical-expertise\/","title":{"rendered":"Our Clinical Expertise"},"content":{"rendered":"\n<section class=\"alignfull wp-block-ns-inner-page-hero\">\n    <div class=\"wp-block-ns-inner-page-hero__grid\">\n        <div class=\"wp-block-ns-inner-page-hero__body-col\">\n                            <div class=\"wp-block-ns-inner-page-hero__eyebrow --eyebrow\">\n                    WHO WE ARE                <\/div>\n                        <h1 class=\"wp-block-ns-inner-page-hero__headline --hl-xxl\">\n                Our Clinical Expertise            <\/h1>\n\n            <div class=\"wp-block-ns-inner-page-hero__intro --wizzy\">\n                \n\n<p>At Medcor, we are committed to continually evolving and improving the services we provide to our clients. To aid in this process, our Clinical Affairs team regularly evaluates the standards and practices all Medcor advocates use when assisting our clients, rapidly adapting and deploying new procedures and protocols as the industry changes.&nbsp;<\/p>\n\n\n\n<p>Our Clinical Affairs team is comprised of highly skilled, experienced medical professionals \u2014 including specialists in occupational medicine, emergency medicine and acute-care injury management \u2014 whose focus is ensuring that Medcor provides the highest, most up-to-date level of care to every patient. They provide clinical quality and oversight to our onsite clinics, medical support services and telehealth teams so our Medcor advocates benefit your employees with their years of experience and training.&nbsp;<\/p>\n\n\n\n<p>Medcor\u2019s Clinical Affairs team continually completes extensive evaluations of our clinical operations with the goal of providing exceptional service to our clients.&nbsp;&nbsp;<\/p>\n\n            <\/div>\n                            <div class=\"wp-block-ns-inner-page-hero__ctas\">\n                    <a class=\"wp-block-ns-inner-page-hero__cta --primary\" href=\"\/en-ca\/contact\/\">Contact Us<\/a>                    <a class=\"wp-block-ns-inner-page-hero__cta --secondary\" href=\"\/en-ca\/services\/\">What We Do<\/a>                <\/div>\n                    <\/div>\n        <div class=\"wp-block-ns-inner-page-hero__image-col\">\n            <div class=\"wp-block-ns-inner-page-hero__image-wrap\" style=\"--ns-imageCropPosition: center center;\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/medcor.com\/wp-content\/uploads\/2023\/08\/IMG_8360-sharon-edited.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/medcor.com\/wp-content\/uploads\/2023\/08\/IMG_8360-sharon-edited.jpg 800w, https:\/\/medcor.com\/wp-content\/uploads\/2023\/08\/IMG_8360-sharon-edited-300x300.jpg 300w, https:\/\/medcor.com\/wp-content\/uploads\/2023\/08\/IMG_8360-sharon-edited-150x150.jpg 150w, https:\/\/medcor.com\/wp-content\/uploads\/2023\/08\/IMG_8360-sharon-edited-768x768.jpg 768w, https:\/\/medcor.com\/wp-content\/uploads\/2023\/08\/IMG_8360-sharon-edited-500x500.jpg 500w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<section class=\"alignfull wp-block-ns-side-media\">\n    <div class=\"wp-block-ns-side-media__image-col  --has-min-height\" style=\"--ns-imageCropPosition: center center;\">\n        <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/medcor.com\/wp-content\/uploads\/2023\/08\/iStock-1411002384-clinical-edited.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/medcor.com\/wp-content\/uploads\/2023\/08\/iStock-1411002384-clinical-edited.jpg 800w, https:\/\/medcor.com\/wp-content\/uploads\/2023\/08\/iStock-1411002384-clinical-edited-300x300.jpg 300w, https:\/\/medcor.com\/wp-content\/uploads\/2023\/08\/iStock-1411002384-clinical-edited-150x150.jpg 150w, https:\/\/medcor.com\/wp-content\/uploads\/2023\/08\/iStock-1411002384-clinical-edited-768x768.jpg 768w, https:\/\/medcor.com\/wp-content\/uploads\/2023\/08\/iStock-1411002384-clinical-edited-500x500.jpg 500w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>    <\/div>\n    <div class=\"wp-block-ns-side-media__body-col\">\n                            <h2 class=\"wp-block-ns-side-media__headline --hl-l\">\n                Develop and Maintain Clinical Standards\u00a0            <\/h2>\n                <div class=\"wp-block-ns-side-media__body\">\n            \n\n<p>Having high clinical standards is the backbone of the care Medcor advocates provide to our clients\u2019 employees. Our Clinical Affairs council works diligently to develop and maintain clinical standards across all Medcor facilities. These standards include:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clinical standard operating procedures&nbsp;<\/li>\n\n\n\n<li>Care pathways and evidence-based standards for advanced care clinics&nbsp;<\/li>\n\n\n\n<li>Evidence-based algorithms for teletriage services&nbsp;<\/li>\n\n\n\n<li>Oversight for COVID-19-related services&nbsp;<\/li>\n\n\n\n<li>Clinical guidance for special client requests&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n        <\/div>\n            <\/div>\n<\/section>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Create Educational Standards and Content&nbsp;<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Exceptional training is one of the things that sets Medcor care apart from our competitors. Our Clinical Affairs council has developed a rigorous training plan for all clinical and non-clinical advocates, and training modules are updated consistently.&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Extended education is offered through our bootcamp modules, giving advocates an overview of how patient care is managed and how to interact with clients, third-party administrators and other related services as it relates to the management of work-related injuries and illness.&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<section class=\"alignfull wp-block-ns-side-media\">\n    <div class=\"wp-block-ns-side-media__image-col  --has-min-height\" style=\"--ns-imageCropPosition: center center;\">\n        <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/medcor.com\/wp-content\/uploads\/2023\/08\/iStock-1134000841-clinical-triage.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/medcor.com\/wp-content\/uploads\/2023\/08\/iStock-1134000841-clinical-triage.jpg 800w, https:\/\/medcor.com\/wp-content\/uploads\/2023\/08\/iStock-1134000841-clinical-triage-300x300.jpg 300w, https:\/\/medcor.com\/wp-content\/uploads\/2023\/08\/iStock-1134000841-clinical-triage-150x150.jpg 150w, https:\/\/medcor.com\/wp-content\/uploads\/2023\/08\/iStock-1134000841-clinical-triage-768x768.jpg 768w, https:\/\/medcor.com\/wp-content\/uploads\/2023\/08\/iStock-1134000841-clinical-triage-500x500.jpg 500w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>    <\/div>\n    <div class=\"wp-block-ns-side-media__body-col\">\n                            <h2 class=\"wp-block-ns-side-media__headline --hl-l\">\n                Provide Quality Oversight for Teletriage Calls\u00a0            <\/h2>\n                <div class=\"wp-block-ns-side-media__body\">\n            \n\n<p>To ensure that patients receive the highest level of care, even when they\u2019re calling our teletriage line, our Clinical Affairs council maintains oversight of all telehealth calls. This includes:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Providing consistent clinical review of calls&nbsp;<\/li>\n\n\n\n<li>Managing internally escalated concerns and addressing clinical gaps&nbsp;<\/li>\n\n\n\n<li>Addressing client concerns and providing coaching or re-education as needed&nbsp;<\/li>\n\n\n\n<li>Executing random and report-driven audits to drive clinical quality improvement&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n        <\/div>\n            <\/div>\n<\/section>\n\n\n\n<section class=\"--dark-background --theme-red wp-block-ns-promo-banner-cta\" style=\"--ns-imageCropPosition: center center;\">\n    \n\n    <h2 class=\"wp-block-ns-promo-banner-cta__headline --hl-l\">Connect with a Medcor Advocate<\/h2>\n    <div class=\"wp-block-ns-promo-banner-cta__body --wizzy\">\n        \n\n<p>Provide your employees with the best care possible for their work-related illnesses and injuries with Medcor. Speak with an advocate today.&nbsp;<\/p>\n\n    <\/div>\n            <a class=\"wp-block-ns-promo-banner-cta__cta\" href=\"\/en-ca\/contact\/\">Learn More<\/a>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"<p>Create Educational Standards and Content&nbsp; Exceptional training is one of the things that sets Medcor care apart from our competitors. Our Clinical Affairs council has &hellip;<\/p>\n","protected":false},"author":1,"featured_media":18522,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pageFeaturedColor":"","pageIcon":"","footnotes":""},"service_type":[],"silo":[1140],"class_list":["post-19499","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Our Clinical Expertise | Medcor Canada<\/title>\n<meta name=\"description\" content=\"Medcor\u2019s Clinical Affairs team continually completes extensive evaluations of our clinical operations with the goal of providing exceptional service to our clients.\u00a0\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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