How Injury Triage Can Support Your Workers
Managing worker injuries is complex, especially if your business operates on odd shifts or you have workers in remote locations. Getting everyone the care they need quickly, without putting injured workers into the traditional healthcare system unnecessarily, can be a challenge.
With a 24/7 injury and illness triage provider, your workers get access to skilled recommendations no matter where or when they are working. You get the confidence your team is cared for while managing your work-related injury costs.
Here are some benefits of having the support of an injury triage provider.
Immediate Access to Medical Guidance
Work-related injuries are scary, even if they’re relatively minor. Your workers may not know where to turn for evaluation and treatment, and they may be worried about the cost of their care and the amount of time they may have to take off work.
When workers immediately go for offsite care following an injury, they face long emergency room wait times. That’s additional time they’re without evaluation of their condition, and without answers about when they’ll be able to return to their duties. And, if they’re injured at a remote location, it can be a long haul to even get to a medical facility.
An injury and illness triage line allows workers immediate access to a trained professional who can evaluate their condition and their need for additional in-person medical attention. If a worker’s injuries are manageable with first aid recommendations, they can be walked through the process and return to their duties.
For those workers who require offsite medical care, the injury triage line can navigate them to the nearest appropriate facility. Your workers get the comfort of quickly connecting with someone who can answer their questions, helping them through an uncertain time and to the right level of care for their needs.
Cost-Effective Injury Management
Traditional occupational healthcare programs can be expensive, putting them out of reach of many businesses. And if your workers are spread across a wide geographic area, or they travel often in their duties, providing care from one centralized program isn’t feasible.
An injury triage line, which is accessible from anywhere your workers have phone service, offers many of the same injury management benefits without the cost of a permanent in-person program. Workers whose injuries don’t rise to the level of requiring in-person medical care also receive self-care first aid recommendations, reducing your team’s reliance on the traditional medical system.
Having an injury triage line as a supplement to your in-person occupational healthcare program also provides a cost-effective way to expand access to your program for those workers who are on odd shifts, travel a lot in their duties or who are stationed at remote sites. Without having to staff your onsite clinic 24/7 or set up smaller satellite clinics, your whole team can contact an injury triage provider when they need it, getting skilled recommendations and someone who can answer their questions and concerns.
Improved Worker Satisfaction
Workers are more mobile than ever, and they expect employers to show they care for and respect them as people rather than just productivity. Improperly managed work-related injuries can cause your company’s reputation to take a hit amongst your employees, decreasing job satisfaction and increasing turnover.
Providing access to skilled workplace injury triage shows your workers that you’re serious about their health and safety, even if they work an overnight shift or on a satellite worksite. They know there’s somewhere they can call, day or night, if they’re injured on the job to receive remote evaluation and care recommendations.
This increases their positive feelings toward your business, making them more likely to remain employed with you long-term and decreasing your organizational turnover rates.
Your 24/7 Injury Triage Partner
Medcor Canada is your partner in holistic occupational healthcare programs, including 24/7 injury and illness triage for businesses of all sizes. Your workers get immediate access to skilled triage professionals while you get a service that helps avoid unnecessary ER visits and control your costs. Speak with an advocate today.