Maximizing Efficiency in Injury Triage 

By Dave Chmiel and Ryan Bailey

In today’s fast-paced business environment, efficient injury triage is critical to maintaining workplace safety and ensuring timely employee care. To offer this valuable service to clients, HUB has strategically partnered with Medcor’s injury triage program, simplifying the injury triage process and maximizing outcomes.

A successful injury triage program requires a partner who understands core principles and best practices for effective implementation. By adopting these practices, businesses can sustain a high standard of safety and care without compromising productivity or profitability.

Four essential pillars form the foundation of successful injury triage programs:

• Quality
• Transparency
• ROI
• Service Excellence

From initial assessment to follow-up care, applying these pillars can streamline operations, enhance accountability, and improve outcomes for both employers and employees. Each client has unique needs shaped by their business objectives. Through open communication, collaboration, and continuous evaluation, Medcor helps clients identify key metrics that align with their goals and set clear expectations for success.

Medcor leverages technology and data analytics to drive efficient decision-making. By utilizing digital tools and tracking measurable goals, organizations can ensure faster, more accurate triage decisions, leading to better resource allocation and improved care for injured workers. Advanced data analysis also allows companies to monitor performance metrics, identify trends, predict and prevent complications, and adjust protocols to maintain high operational efficiency.

The on-demand webinar “Maximizing Efficiency and Outcomes: Four Foundational Pillars to a Successful Strategic Partnership for Injury Triage” provides in-depth insights on how to optimize injury triage programs. The webinar is recommended for risk managers, claims professionals, healthcare executives, brokers and business leaders who want to take their injury triage programs to the next level of efficiency and effectiveness. By adopting best practices and forming strategic partnerships, organizations can enhance workplace safety, boost employee well-being, and achieve superior outcomes across the board.

About the authors

David Chmiel, Senior Vice President, is the National Director of Claims for global insurance brokerage Hub International.  He has nearly 30 years of experience in the risk management space. At Hub, he is responsible for the firm’s claims advocacy and business growth. Dave’s claims team integrates with risk services and aligns with all of HUB’s specialty practices, including transportation, entertainment, financial services, real estate, construction, hospitality, cannabis, agribusiness and healthcare. He also is a Worldwide Broker Network regional leader.

Ryan Bailey, Executive Director of Telehealth Sales, is responsible for leading the national sales team for Medcor as well as nurturing strategic partnerships. He has been in the worker’s compensation industry for 15 years with experience on both pre and post claim services.

Medcor: Your Injury Triage Partner 

At Medcor, we offer comprehensive occupational health solutions for organizations of all sizes. With our 24/7 injury triage service, employees who work at all locations, on all shifts and at organizations of all types receive skilled injury assessment and, when necessary, navigation to the right type of care for their needs. See what injury triage can do for your injured workers. Speak with an advocate today.