The Real Value of Injury Triage
When an employee gets hurt on the job, every minute counts. Without clear guidance, small injuries can become big claims, and emergency rooms often become the default.
That’s where Medcor’s workplace injury triage comes in. Available 24/7, Medcor connects injured workers to occupational health-trained nurses who determine the right level of care within minutes. The result: faster recovery, fewer unnecessary ER visits and lower overall costs.
What Workplace Injury Triage Does
Workplace injury triage provides injured employees with direct access to licensed nurses who can evaluate their symptoms, guide next steps and route them to the most appropriate level of care.
Instead of leaving care decisions to supervisors or sending every worker offsite, Medcor’s nurses use proprietary clinical algorithms to determine whether the worker can:
- Safely perform self-care first aid
- Receive follow-up care with a provider within hours or days
- Or needs immediate in-person medical evaluation
Each call is documented, tracked and securely shared through Medcor’s AFKAM system to ensure accuracy, compliance and reporting transparency.
Why Employers Choose Injury Triage
1. Faster, Smarter Clinical Decisions
Medcor’s 24/7 triage gives employees immediate access to occupational health clinicians, not call center operators. These experienced nurses use evidence-based protocols to assess injuries quickly and accurately, helping workers receive the right care the first time.
When an offsite visit is needed, Medcor forwards care notes to the treating facility before the employee arrives, shortening wait times and improving continuity of care.
2. Lower Claim Costs and Less Downtime
By routing non-emergency cases to first aid or follow-up instead of the ER, employers avoid unnecessary medical expenses and lost productivity. Over time, that means fewer claims, faster return-to-work outcomes and measurable ROI.
3. Consistency and Compliance
Every triage encounter follows Medcor’s standardized, evidence-based protocols, ensuring that every worker receives the same high-quality guidance, no matter their location, shift or supervisor. Reports are securely transmitted to the right stakeholders for OSHA and workers’ comp compliance.
4. Actionable Data and Insights
Triage data helps identify injury trends across worksites, empowering EHS and HR teams to proactively improve safety. From recurring injury types to high-risk job functions, these insights inform training, equipment upgrades and policy changes that prevent future incidents.
Flexible Options for Every Employer
Every organization’s needs are different—which is why Medcor offers three levels of Injury & Illness Triage service to match your scope, budget and workforce.
No matter which tier you choose, you get:
- 24/7 access to occupational health nurses
- Evidence-based clinical protocols and standardized documentation
- Secure data transmission and encryption through Medcor’s AFKAM system
- Optional telemedicine escalation for provider-level care within minutes
How It Works
- Injury Occurs – An employee reports an incident.
- Triage Call Begins – The Medcor nurse gathers details and evaluates the injury.
- Care Recommendation – The nurse determines whether self-care, follow-up or emergency care is needed.
- Documentation & Reporting – The entire encounter is logged and securely transmitted to the employer and designated stakeholders.
- Follow-Up Support – Medcor nurses check in to confirm recovery and recommend further care if needed.
The Measurable Value of Medcor Injury Triage
Employers who implement injury triage consistently see:
- Up to 40% fewer ER visits for non-emergency injuries
- Faster return-to-work timelines and improved employee satisfaction
- Lower workers’ compensation costs and claim durations
- Consistent compliance documentation across sites
Whether you’re managing a single facility or a nationwide workforce, Medcor’s injury triage ensures every worker receives immediate, appropriate care, while employers gain the visibility and control they need.
Medcor: The Leader in Occupational Health Navigation
For more than 40 years, Medcor has simplified healthcare for employers through evidence-based navigation, proprietary technology and unmatched clinical quality.
Our Injury & Illness Triage service is the foundation of that system, connecting employees to the right care at the right time, anywhere in the country.