Support Injury Response at Scale, Across Every Location
Medcor Canada’s base teletriage plan, built for teams that need reliable, 24/7 support.
Injury & Illness Triage is a pre-claim teletriage solution available around the clock. Licensed nurses assess symptoms in real time and guide workers to the most appropriate level of care. This plan is ideal for teams that need reliable, round-the-clock triage without the complexity of a large-scale rollout or the simplicity of a small-team program.
How It Works
When an incident occurs, the worker calls the triage line and is connected directly to a licensed nurse, no call center queue, no delay. The nurse follows an evidence-based process to assess the injury and recommend next steps, whether that is self-care, a follow-up visit or provider-level evaluation through telemedicine. Account-level reporting gives your team visibility into trends across your workforce.
What’s Included
- 24/7 nurse triage with account-level reporting
- Support for moderate call volumes
- Documentation aligned to provincial workplace safety requirements
- Dedicated onboarding support
- Unbiased care navigation that supports appropriate, in-network care when needed
Is This Plan Right for Your Team?
Frequently Asked Questions
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Injury & Illness Triage adds account-level reporting and support for higher call volumes, built for teams that have outgrown a small-business program.
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Comprehensive Care adds full-service support, integration reporting and dedicated analysis for large or multi-site organizations. Injury & Illness Triage is built for teams that do not yet need that level of complexity.
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Most Injury & Illness Triage programs can be set up within one to two weeks, with our team guiding you through onboarding and configuration.
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Every call is recorded and summarized, with reporting aligned to provincial workplace safety requirements, so your team has clear records for every incident.
Teletriage
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Telehealth Pricing: Injury & Illness Triage (Base Plan)
How It Works When an incident occurs, the worker calls the triage line and is connected directly to a licensed nurse, no call center queue, … -
Telehealth Pricing: Essential Triage
How It Works You receive training materials and access to a shared call-in number. When an incident occurs, the worker calls the triage line, speaks … -
Telehealth Pricing: Enterprise Triage
How It Works It starts with a discovery session to understand your goals. From there, Medcor Canada configures triage workflows, establishes escalation plans and schedules … -
Telehealth Pricing: Comparison / Tier Overview Page
Medcor Canada’s teletriage is designed specifically for workplace injuries and illnesses, with protocols built for return-to-work guidance and documentation aligned to provincial workplace safety requirements.
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