Teletriage Plans

Find the Right Level of 24/7 Support for Your Workforce

Medcor Canada’s teletriage is designed specifically for workplace injuries and illnesses, with protocols built for return-to-work guidance and documentation aligned to provincial workplace safety requirements. You should not need to sit through a sales pitch just to understand what fits your team, here is a clear look at each plan.

Compare plans and choose what fits your team.

Compare Plans

Ideal for small employers or teams with lower call volumes who want reliable, 24/7 access without a large-scale program.

Explore Essential Triage
Ideal for teams needing reliable, round-the-clock coverage with account-level reporting and stronger program oversight.

Explore Injury & Illness Triage
Designed for large or multi-site teams that need full-service support, integrated reporting and dedicated analysis.

Explore Enterprise Triage

Essential Triage

As low as

$250*

per month (CAD)

Essential Triage provides employers and injured workers with direct access to medical professionals offering support 24/7/365. This entry-level service is ideal for organizations with fewer than 40 annual workplace incidents and does not include account-specific customizations.

Learn More about Essential Triage

Injury Triage

As low as

$500*

per month (CAD)

Building on the Essential Triage foundation, this standard tier includes direct access to nurses 24/7/365 and adds basic account customization and strategic support. Designed for organizations with 40 or more annual incidents.

Learn More About Injury Triage

Enterprise
Injury Triage

Custom

Advanced, scalable solutions for large organizations to streamline injury management and workplace health. Our enterprise package provides employers and injured workers with direct access to nurses 24/7/365. This service level is designed for employers wanting highly enhanced services.

Learn More About Enterprise Triage

	Essential Triage i For organizations with fewer than 40 annual workplace incidents. No account-specific customizations.	Injury Triage i For organizations with 40 or more annual incidents. Includes account customization and support.	Enterprise Injury Triage i For large organizations wanting highly enhanced, scalable triage and reporting.
Price Per Month (CAD)i Monthly cost for standard service access. Additional fees may apply	$250*	$500*	Custom
Minimum Calls Per Yeari Required number of triage calls each year to maintain program value	20	40	Unlimited
24/7/365 Injury Triage Supporti Access to triage anytime including nights weekends and holidays	✓	✓	✓
Call Handling Customizationi Personalized scripting intake process or escalation workflow	●	✓	✓
Assigned Client Success Manageri Your main Medcor contact for support and program performance	●	✓	✓
Customized Implementation & Trainingi Tailored onboarding and training based on your needs	●	✓	✓
Stewardship & ROI Reviewsi Regular check-ins to evaluate results and optimize your program	●	Annual	Up to Quarterly
Designated Phone Numberi A phone line set up just for your organization	●	●	✓(volume-based)
Data Integration Servicesi API connections to claims platforms HR tools or health systems	●	●	✓
Custom Electronic Marketing Materialsi Branded resources to help educate your teams about triage	●	●	✓
Client Portal Licensei Access to view program reports trends and activity in real time	+Available for fee	+Available for fee	✓Included (at higher volumes)
Call Recording Distributioni Recordings available for workers compensation purposes	+Available for fee	+Available for fee	✓(with higher call volume)
New Location Additionsi Add sites to your program as your footprint grows	+Available for fee	+Available for fee	✓
Loss Run Reporting & ROI Analysisi Get reports on claims trends outcomes and cost impact	●	●	✓

*All pricing in Canadian dollars. Implementation fee may vary based on client location and customized setup requirements.

Note: Optional services like translation, recordings and portal access are available as add-ons for all plans. Some Enterprise-level inclusions are contingent on call volume or contract scope.

Teletriage Plans

How We Approach Pricing

No sales pitch required, just clear, straightforward pricing. Medcor Canada’s flat-rate model aligns with your call volume, giving you the control to scale services up or down without worrying about surprise fees. All pricing plans are based on a one-year commitment, which helps maintain consistent coverage and call volume tracking. Plans are set for the contract term, but at renewal you have full flexibility to adjust your plan and scale with your organization.

Insights

Telehealth