24/7 Triage Built for Small Employers
Support injury response at scale, across every location.
Whether you run a small crew, a family-owned shop or a seasonal team, Medcor Canada’s Essential Triage tier gives you 24/7 access to a licensed medical professional who can assess workplace injuries in real time, before a worker is sent offsite unnecessarily. It is a leaner way to manage both minor and more serious injuries without the overhead of an onsite clinic or a full safety team.
How It Works
You receive training materials and access to a shared call-in number. When an incident occurs, the worker calls the triage line, speaks with a licensed medical professional and receives a care recommendation, often self-care guidance with same-shift return-to-work support when appropriate. You receive clear documentation for your records, along with support for any follow-up needed.
What’s Included
- 24/7 access to a shared triage call line
- Licensed nurse assessment for every call
- Clear documentation for your records
- Training materials and simple onboarding support
Is Essential Triage Right for Your Team?
Frequently Asked Questions
-
You receive a shared call-in number and training materials. When an injury occurs, the worker calls the line, speaks with a licensed nurse and receives a care recommendation and documentation for your records.
-
Yes. Essential Triage includes a 20-call annual minimum, which helps ensure program value and supports consistent performance tracking.
-
Yes. Essential Triage includes a one-time implementation fee. There is no long-term contract, and our team guides you through setup to keep onboarding simple and efficient.
-
Essential Triage can scale into Injury & Illness Triage or Comprehensive Care as your organization grows, without disrupting the program you already have in place.
-
Possibly, but Injury & Illness Triage or Comprehensive Care may offer better reporting and oversight for multi-site teams. Speak With an Advocate to find the right fit.
Teletriage
-
Telehealth Pricing: Injury & Illness Triage (Base Plan)
How It Works When an incident occurs, the worker calls the triage line and is connected directly to a licensed nurse, no call center queue, … -
Telehealth Pricing: Essential Triage
How It Works You receive training materials and access to a shared call-in number. When an incident occurs, the worker calls the triage line, speaks … -
Telehealth Pricing: Enterprise Triage
How It Works It starts with a discovery session to understand your goals. From there, Medcor Canada configures triage workflows, establishes escalation plans and schedules … -
Telehealth Pricing: Comparison / Tier Overview Page
Medcor Canada’s teletriage is designed specifically for workplace injuries and illnesses, with protocols built for return-to-work guidance and documentation aligned to provincial workplace safety requirements.
Our Occupational Health Services
-
Clinics and Mobile Health
Fixed-location and mobile health services for worksites of every size.Clinics -
Teletriage | Telehealth Triage Services
24/7 nurse-led injury triage, case management and remote patient care.Teletriage -
Mental Health and Wellness | Canada
Mental health support, health education and lifestyle programming.Wellness -
Safety Solutions
Safety staffing, training and construction health services.Workplace Safety