Injury and Illness Triage
When your employees are ill or injured, their first response may be to visit an emergency room or urgent care facility. However, this isn’t always the appropriate step, and unnecessary elevation of care can lead to treatment delays, inappropriate care recommendations and high medical costs.
At Medcor, our injury and illness screening service is a pre-claim solution — offering teletriage — available 24/7 to navigate your employees to the right level of care, at the right time.
24/7 Injury and Illness Triage
With 90% of calls answered in under 60 seconds, our direct-to-nurse access model delivers better results with early intervention, allowing our nurses to immediately begin assessing the injured worker. Medcor’s injury triage solutions continue to be an industry leader with over 30 years of evidence-based medicine and data. Our nurses provide unbiased care navigation to your employees, preventing unnecessary claims and allowing for higher utilization of in-network services when appropriate.
This service can produce significant results for your business, including a reduction of incurred costs, litigation rates and claim open times, along with improved profitability.
Early intervention to proactively triage your injured employee can have a significant impact on producing a positive health outcome. Factors such as poor mental health, co-morbidities and increasing severity can delay recovery and, in turn, drive up the cost of care.
Medcor’s triage plus service uses work-focused cognitive behavioral therapy (W-CBT), accurately identifying any psychosocial barriers that could enhance your risk, preventing problematic claims. Targeted intervention could save you up to 50% in workers’ compensation costs.
Serious on-the-job incidents require a prompt response. Medcor’s proprietary software conveniently handles the details of OSHA Severe Event reporting, 24/7, to ensure that time-sensitive occurrences are evaluated, investigated and reported quickly.
The extensive recordkeeping, log creation and electronic reporting requirements of OSHA can be burdensome to many business owners. Medcor helps to simplify the process by complementing your existing incident reporting process that utilizes multi-channel notification, capturing initial data to determine OSHA Severe Event Reporting and OSHA recordkeeping requirements.