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Teletriage

Transparent pricing. No hidden fees. Built for how you actually operate.

Whether you’re managing a small jobsite or overseeing thousands of workers across multiple states, Medcor’s pricing model adapts to your needs. Choose the plan that aligns with your incident volume, support expectations and reporting goals.

Medcor Teletriage Advocate

Triage Express

As low as
$167*
per month
Triage Express provides employers and injured workers with direct access to medical professionals offering support 24/7/365. This entry-level service is ideal for organizations with fewer than 40 annual workplace incidents and does not include account-specific customizations.

Injury Triage

As low as
$334*
per month
Building on the Triage Express foundation, this standard tier includes direct access to nurses 24/7/365 and adds basic account customization and strategic support. Designed for organizations with 40 or more annual incidents.

Enterprise
Injury Triage

Custom
Advanced, scalable solutions for large organizations to streamline injury management and workplace health. Our enterprise package provides employers and injured workers direct contact to direct access to nurses 24/7/365. This service level is designed for employers wanting highly enhanced services.
Triage Express i For organizations with fewer than 40 annual workplace incidents. No account-specific customizations. Injury Triage i For organizations with 40 or more annual incidents. Includes account customization and support. Enterprise Injury Triage i For large organizations wanting highly enhanced, scalable triage and reporting.
Price Per Monthi Monthly cost for standard service access. Additional fees may apply $167* $334* Custom
Minimum Calls Per Yeari Required number of triage calls each year to maintain program value 20 40 Unlimited
24/7/365 Injury Triage Supporti Access to triage anytime including nights weekends and holidays ✓ ✓ ✓
Call Handling Customizationi Personalized scripting intake process or escalation workflow ✓ ✓ ✓
Assigned Client Success Manageri Your main Medcor contact for support and program performance ✓ ✓ ✓
Customized Implementation & Trainingi Tailored onboarding and training based on your needs ● ✓ ✓
Stewardship & ROI Reviewsi Regular check-ins to evaluate results and optimize your program ● Annual Up to Quarterly
Designated Phone Numberi A phone line set up just for your organization ● ● ✓(volume-based)
Data Integration Servicesi API connections to claims platforms HR tools or health systems ● ● ✓
Custom Electronic Marketing Materialsi Branded resources to help educate your teams about triage ● ● ✓
Client Portal Licensei Access to view program reports trends and activity in real time +Available for fee +Available for fee ✓Included (at higher volumes)
Call Recording Distributioni Recordings available for workers compensation purposes +Available for fee +Available for fee ✓(with higher call volume)
New Location Additionsi Add sites to your program as your footprint grows +Available for fee +Available for fee ✓
Loss Run Reporting & ROI Analysisi Get reports on claims trends outcomes and cost impact ● ● ✓
*Implementation fee may vary based on client location and customized setup requirements

Note: Optional services like translation, recordings and portal access are available as add-ons for all plans. Some Enterprise-level inclusions are contingent on call volume or contract scope.

Medcor Teletriage User
Teletriage

What Every Plan Includes

  • 24/7/365 access to Medcor Teletriage Professionals
  • Rapid response and injury assessment
  • Standard incident documentation
  • Scalable options as your needs evolve

Not Sure Where to Start?

Triage Express: Best for employers with fewer than 40 injuries annually who need fast access to expert care without complexity

Injury Triage: Ideal for mid-sized organizations needing data visibility plus account-level customization for stronger program oversight

Enterprise Triage: Designed for high-volume or multi-site teams that need full-service support with integration reporting and dedicated analysis

Still unsure? Speak With An Advocate.

Teletriage advocate access anytime
Teletriage

Why Transparent Pricing Matters

You shouldn’t need to sit through a sales pitch just to understand what you’ll pay. Medcor’s flat-rate model aligns with your call volume and gives you the control to scale services up or down, without worrying about surprise fees.

Talk to a Teletriage Expert
Teletriage

See Real ROI in Action 

Discover how Medcor helped a national insurance organization save $30 million through injury triage.
Discover How Medcor Saves Millions While Streamlining Workplace Injury Management
Safety worker injured
Download the Case Study

When one of the largest multi-line insurance organizations sought to reduce claims costs and improve workplace injury management for its policyholders, they turned to Medcor. This decade-long partnership has saved over $30 million in workers’ compensation costs while fostering a healthier, safer workforce.

1/1

Frequently Asked Questions

  • Most general telehealth programs are built for group health, not workplace injury response. Medcor’s teletriage is specifically designed for occupational incidents and includes protocols for return-to-work guidance, OSHA documentation and injury reporting. You’re not paying for video visits that aren’t relevant to your needs, you’re investing in a specialized triage process that improves outcomes and reduces claims.

  • To maintain consistent coverage and call volume tracking, all pricing plans are based on a one-year commitment. Plans are set for the contract term, but at renewal we offer full flexibility to adjust your plan and scale with your business.

  • Our goal is transparency. That’s why we break out optional services like: 

    • Translation services 
    • Client portal license (included with Enterprise plans only) 
    • Call recording copy requests 
    • New location or site additions 
    • Implementation and onboarding 

    We’ll walk you through everything before you commit, no surprises.

  • Additional calls beyond your plan’s threshold are billed at a flat per-call rate.

  • All plans come with incident documentation and access to Medcor’s injury tracking systems. Injury Triage and Enterprise plans include enhanced data dashboards and stewardship reporting to support your compliance and safety strategy. Integration options are available for Enterprise clients.

  • Yes. Medcor clients often start small and grow into higher-tiered plans. We’ll work with you to re-evaluate your needs and make sure your services match your volume, sites and reporting goals.

  • Enterprise clients have access to custom data integration services. We’ll work with your internal team or third-party platforms to streamline injury reporting, claim tracking or compliance metrics.

  • Yes, this is available for clients with Medcor onsite clinics. If your program includes after-hours support, triage access is built into your clinic agreement. We’ll confirm your eligibility during the pricing discussion. 

  • Once you select a plan and finalize your agreement, most clients are up and running within 2 to 4 weeks, depending on onboarding needs and call volume. Our implementation team handles training, materials and setup so you’re ready to go with confidence. 

  • Yes. Our triage services integrate seamlessly with telemedicine through our preferred partners. If additional care is needed, we can connect your employees directly from their initial triage call into a virtual visit, streamlining access, reducing delays and keeping your workforce cared for without unnecessary steps.