Medcor’s Technology: Data-Driven Health Solutions for Employers
This means our services are powered by evidence-based clinical standards and technology that work together to guide our staff while they navigate injured workers. Our proprietary systems — like our care protocols, algorithms and patented assessment methods — combine with our software to provide consistency in care, automated documentation and customized reporting.
Medcor has been SOC2 since 2017 and undergoes audits every six months to ensure that company controls are well-designed, operating efficiently and actively protecting sensitive data. We assess the effectiveness of our internal controls and perform separate SOC2 audits for both telehealth and onsite clinics.
Every investment requires research. Explore how our software integrates with our services to deliver better physical and financial outcomes.
Integrated Client Portal
Personalized dashboard for managing trends, reports and service performance—available 24/7.
Medcor’s client portal offers secure, centralized access to your organization’s health and safety data. With customizable dashboards and powerful visualization tools, you can track key performance indicators (KPIs), identify trends and drive data-driven decision making in healthcare.
Our occupational health client portal enables you to:
- View and benchmark workplace health trends
- Generate and export standard and custom reports
- Roll up for high-level summaries or drill down to detailed case data
- Schedule automated reports for proactive health risk management
- Securely transfer files and messages with our encrypted tools
Designed for flexibility and ease of use, Medcor’s portal supports strategic worksite health and safety decisions—helping you reduce risk and improve outcomes.
Proprietary Clinic Software for Streamlined Care Delivery
Supports accurate documentation, compliance and continuity of care across worksites.
Medcor’s proprietary clinic software, Medfiles, is a centralized electronic health record (EHR) and case management platform tailored to occupational health. It supports accurate tracking, reporting and compliance—all within one secure, cloud-based system.
With Medfiles, you can easily manage:
- Injury types and locations
- Medical referrals and follow-ups
- Lost/restricted workdays, FMLA and disability absences
- Regulatory documentation and reporting for workers’ compensation compliance
Our Medfiles Navigator enhances clinical workflows by aligning each patient visit with Medcor Care Protocols (MCPs)—standardized, evidence-based guidelines for consistent and compliant injury evaluation.
Benefits include:
- Uniform injury assessment across all locations
- Secure, cloud-based SaaS (PHIPA and PIPEDA compliant)
- Real-time data collection that powers reports via the client portal
Medfiles sets a new standard for data-driven healthcare solutions at the worksite, enabling better outcomes and operational efficiency.
Proprietary Triage Software
Medcor’s triage software uses our patented injury assessment algorithms to guide consistent, high-quality care for injured employees—no matter where they are.
Built specifically for worksite triage, the system supports:
- Automated decision-making using evidence-based algorithms
- Consistency between nurses and clinics
- Scalable updates across the algorithm library
Our platform ensures every call is evaluated thoroughly, starting with the most urgent health concern. This approach helps reduce missed issues, avoid unnecessary escalations and streamline care.
Key Performance Stats:
- ROI: Average of 6:1
- 42% of injury calls resolved with first aid
- ER referral rate: Less than 1%
With four U.S. patents, our triage technology is a proven, trusted solution for employers looking to reduce costs and improve employee health outcomes through data-driven healthcare.
Some other features of this platform include:
- Automated documentation
- Geo-location for mobile workers
- Integrated language interpreter services
- Voice recordings of triage calls that are available to clients
- End-to-end encryption
- Compatible with all third-party administrators, brokers and carriers
- Storage of client work locations and preferred provider network for referrals
- Client portal allows you to run reports and download data
- Provides a framework for quality analysis of the triage process
- Storage of employee data (when desired) to allow for autofill of demographic and other data
- Web-based platform supporting call center, virtual and hybrid users
- And more
Continual development of and improvements to our platforms are made possible by our robust information technology and informatics and business intelligence departments. We also work closely with our subsidiary development firm to develop, support and upgrade Medcor’s core applications.
Frequently Asked Questions about Medcor’s Technology
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Our proprietary software is purpose-built for occupational health. Unlike generic EHR tools, it supports real-time decision-making, documentation and communication tailored to worksite needs.
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Yes. Our reporting tools can be customized by worksite, company size, or industry—ensuring you only see the data that’s most relevant to your operations.
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Absolutely. Our software includes built-in compliance support for OSHA, HIPAA and other industry standards, with detailed incident and treatment reporting.
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Yes. Our solutions are designed to integrate seamlessly with your existing HR or EHS systems, allowing for more holistic health data management.