5 Ways an Onsite Clinic Can Help You Hyper-Personalize Your Workplace 

Workers are increasingly feeling disconnected from their workplaces, with unengaged and actively disengaged workers costing about $1.9 trillion annually in lost productivity, according to a Gallup poll. When workers feel disconnected, it’s essential to give them a reason to care about your organization’s success, giving them a personal connection to your workplace.  

Onsite clinics are laser-focused on your workers and their individual healthcare needs, providing one-on-one care for work-related illnesses and injuries. Here are five ways your onsite clinic can hyper-personalize your workplace and, in turn, increase your workers’ feeling of connection to your organization. 

Tailor Healthcare Services to Meet Employee Needs 

Every workplace is unique, and every worker has different healthcare needs. Sending every injured worker to urgent care or the emergency room isn’t effective, especially for those incidents that only require basic first aid. 

With an onsite clinic, you can provide personalized, specialized care to meet each injured worker’s needs, at the time of their injury. One worker who has a minor burn can easily be treated at the clinic and returned to their duties, while the worker with a broken wrist can be evaluated and routed to the most appropriate level of offsite care for their needs. 

Additionally, your onsite clinic can help you provide specialized non-injury services to keep your workers healthy and productive, including smoking cessation programs and blood pressure checks. If you know your workers are demographically predisposed to specific conditions, such as high blood pressure, you can ensure you’re providing convenient access to screenings and information when workers need it most.  

Create a Culture of Wellness 

Prioritizing your health can be difficult, especially when balancing a full-time job, commuting, family obligations and hobbies. For many, taking care of those nagging tasks that lead to better health and wellness — moving more, prioritizing rest and eating a well-balanced diet, for example — take a backseat to all the other things that must be done in a day. 

By offering wellness coaching and support from your onsite clinic, you’re providing your workers with a chance to prioritize themselves, even during the workday. They have access to resources and encouragement that don’t otherwise exist in their lives, and they will be more likely to take the steps necessary to make a change and succeed. 

Having medical professionals experienced in occupational healthcare onsite also helps your workers stay healthy in the long term. If a worker begins to experience shoulder pain at work, for example, they can quickly be evaluated at the onsite clinic. Recommendations for changes to their work environment or strengthening and stretching exercises can be made, helping the worker avoid further shoulder pain and a potential work-related injury.  

Leverage Data for Targeted Changes 

When an injured worker visits your onsite clinic, the clinic collects data. Information such as the type of injury, the circumstances surrounding the injury, where the injury occurred and more is gathered as part of the intake process. Over time, this data can help you see trends in worker injuries. 

Say, for example, you have five workers over the course of three years who present to your onsite clinic with injuries that occurred while using one specific piece of equipment. Sending these workers offsite for care may leave holes in your information collection and assessment capabilities, leaving you unaware of potentially solvable patterns.  

With the data collected by an onsite clinic, however, you’ll have a partner in looking for patterns and coming up with solutions. This can help you prevent future worker injuries that drive up your claims rates, increase your costs and increase the amount of time your injured workers are away from their duties. 

Put a Face to the Healthcare Team 

Healthcare in the United States is largely impersonal and faceless. With nearly one-third of Americans lacking access to primary care services in 2022, and another 40% delaying or skipping medical care due to cost, many workers don’t have a trusted, steady provider with whom they can discuss their medical concerns. 

This is especially true for those workers who receive offsite care for work-related injuries. They present to the urgent care facility or emergency room nearest their worksite — which may or may not be in the community where they live — and they see the first provider available to meet their needs. This person likely has never seen the employee before and may not even have a complete picture of their condition, treatment needs and their medical history. 

The providers at your workplace’s onsite clinic, however, will at least be familiar faces to your workers. They may see your workers throughout the day, potentially even to address a medical concern. This familiarity, even in passing, puts injured workers at ease when discussing their medical needs. And the more relaxed an injured individual is, the more likely they are to clearly communicate their condition and receive the care they need. 

Additionally, your onsite care team has background knowledge of your employees and their work environment that can be helpful in evaluating and treating work-related injuries. This can put your workers at ease, improving their impression of the care they receive and their overall results. 

Give Workers Ownership of Their Environment 

Workplace safety is the responsibility of everyone, from the top of your organization down. When workers don’t feel a sense of connection with their workplace, they are less likely to prioritize safe choices, which can ripple through the team and impact everyone’s safety and wellbeing. 

Your onsite care team is invested in the safety and security of your workplace. They often walk throughout your facility or worksite, looking for potential hazards or conditions that could present an issue, and they work with you and your team to correct problems. 

By seeing your onsite clinic team actively involved in making their workplace safer, your workers are more likely to take matters into their own hands. They may proactively ask the clinic team for advice on a potential hazard or visit them if they’re feeling a nagging ache to see if a small adjustment to their work conditions could help. This helps them feel more invested in your organization, and they will actively do their best work and make choices that will promote safety for everyone. 

Your Onsite Clinic Partner 

At Medcor, we specialize in occupational health management, helping your workers receive the right level of care at the right time and in the right place. Our onsite clinics offer prompt evaluation for your ill and injured workers and provide onsite treatment when it is warranted. Those workers whose conditions require offsite care are routed to the best level of care for their needs, decreasing your overall costs and returning them to work faster. Speak with an advocate today to see what an onsite clinic can do for your organization.