Technology

Medcor's health services are systems-driven.

This means our services are powered by evidence-based clinical standards and technology that work together to guide our staff while they guide patients. Our proprietary systems—like our care protocols, algorithms, and patented assessment methods—combine with our software to provide consistency in care, automated documentation, and customized reporting.

Medcor recently underwent our second SOC 2 audit to ensure that company controls are well-designed, operating effectively, and actively protecting sensitive data.

Every investment requires research. Explore how our software integrates with our services to deliver better physical and financial outcomes.

Continual development of and improvements to our platforms are made possible by our robust information technology and informatics and business intelligence departments.

We also work closely with our subsidiary development firm to develop, support, and upgrade Medcor’s core applications.

Client Portal

Medcor’s medical software captures valuable data for performing trend analyses and implementing initiatives for prevention.

Medcor’s client portal gives you insights based on this information. A dashboard displays live data and key performance indicators you can use to get the story that your data is telling you. It empowers you to roll up for aggregate data or drill down for details. Flexible reporting allows you to configure, run, view, schedule, and export reports for benchmarking and analyzing trends. Complete with powerful analytics and visualization tools, the client portal also has secure file transfer and messaging features.

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MyMedcor App

The MyMecor app combines Medcor's digital offerings for multiple user needs.

Available for free from Google Play and the App Store, public users of the MyMedcor app benefit from access to a COVID self-screening tool using current CDC guidelines. Once a week, these users receive Medcor’s interesting and actionable Health Tips written by the Medcor providers who staff our clinics.

The MyMedcor app also integrates with Medcor’s health services, empowering customers with tools to facilitate various aspects of the healthcare journey, including Telemed Clinic visits; access to telehealth records; access to clinic visit records; access to COVID vaccine and testing records; directions and maps to offsite care; and a COVID symptom + temperature checker.

Ready for a health jumpstart with the MyMedcor app?
Download it on your device today!

Clinic Software: Medfiles.OHS^®

Medfiles.OHS presents a centralized and standardized software solution for managing workplace health and safety data critical to workers’ comp management and regulatory compliance.

Medcor’s occupational health and safety management software—Medfiles.OHS—was developed in the field by health and safety professionals who use the software and share the goals of improving care, ensuring compliance, and lowering costs.

Medfiles identifies injury type and location and can track medical referrals, follow-up visits, patient activity, lost and restricted workdays, sick days, FMLA, disability absences, and more. Data collected by Medfiles generates standard and custom reports via our client portal.

Medfiles technology wraps around Medcor Care Protocols, which are proprietary protocols founded on recognized evidence-based clinical standards. With Medfiles, our occupational health and construction clinics capture click feedback data for each patient visit with defined elements for injury and illness assessment. This means the same injury will be evaluated in the same way everywhere, and employees enterprise-wide have the same injury reporting and treatment process.

Medfiles is a cloud-based SaaS application that is secure and HIPAA compliant. The Medfiles Mobile Navigator, a handy tablet, brings all the functionality of Medfiles to each patient encounter.

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Triage Tech: AFKAM2^TM

Our proprietary software for injury triage, called AFKAM2, wraps around our patented injury assessment methods to deliver consistent outcomes.

Medcor holds four U.S. patents for injury triage.

ALGORITHMS FOR INJURY ASSESSMENT METHODS

PARALLEL TRIAGE,
U.S. PATENT NO.

7,716,070

THE SIMULTANEOUS TRIAGING
OF MULTIPLE INJURIES
OVER THE PHONE

QUALIFICATION TOOL,
U.S. PATENT NO.

8,346,5737

PROVIDES A METHOD
TO QUANTIFY SUBJECTIVE
INJURY DETAILS

With the aid of these two patents, an employee who calls with multiple health complaints is triaged by addressing the most urgent first, so there are no gaps in the assessment and so nothing is missed that could turn up later.

QUALITY CONTROL TO IMPROVE AND MODIFY EXISTING ALGORITHMS AND DEVELOP NEW ONES

ADAPTIVE TRIAGE,
U.S. PATENT NO.

7,688,733

IMPROVES OUTCOMES
BASED ON ONGOING
TRIAGE RESULTS

STANDARDIZED TRIAGE ALGORITHMS,
U.S. PATENT NO.

7,720,692

METHOD FOR DEVELOPING
AND UPDATING
ALGORITHMS

These two patents mean our algorithms are dynamic and easily updated to reflect the knowledge that we’ve gained by doing triage since 1997.

The results of these patented processes are valuable with a 6:1 average ROI.
The consistency and accuracy of these patents proves their worth: Greater than 40% of injury calls resolved by Medcor triage without offsite care. Each year, at least 1% off callers referred to 911.

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Medcor Telemed Platforms

With Medcor Telemed, employees are connected with medical providers through technology-driven systems.

Telemed Classic

Medcor Telemed Classic connects board-certified emergency medicine physicians to injured employees at any worksite, 24/7 nationwide. Our patented injury assessment methods identify when an injury can benefit from telemedicine rather than offsite care. We combine our systems with our physician partners to seamlessly deliver care. Connections start by phone and can easily switch to video with a simple link by text or email.

Telemed Clinic

Telemed Clinic extends our clinic services to remote workers, using Medcor’s in-house Virtual Care Platform and our clinic providers. Patients join virtual visits through web-based access on desktops or through the MyMedcor app on their smartphones. Patients have the convenience of on-demand or future scheduling, email and text message notifications, video camera options, secure file sharing, and the ability to share their location, in the event that EMS is needed.

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Health Security Platforms

Medcor combines technology and clinical solutions to deliver effective health security strategies for different work situations.

COVID Symptom Screening

To support the health security of our clients, Medcor has performed millions of COVID symptom screenings for hundreds of clients with the aid of our proprietary screening platforms. Our MyMedcor app and online screening platforms screen for symptoms and exposures using the most up-to-date CDC guidelines.

Testing & Vaccine Services

Employees seeking testing and vaccine services enjoy easy online self-registration and the ability to complete paperless consents. Physician approvals for tests are obtained through our system; tests include nasopharyngeal PCR, saliva PCR, and rapid point-of-care tests. Physicians also contact each COVID-positive patient; online results viewing, care, and follow-up instructions are convenient for patients. Employers can view testing and vaccination records through our client portal.

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