Medcor has operated a branch office in Cebu City, Philippines, since 2014. Our advocates in Cebu are Medcor employees, not outsourced positions. As our business and US workforce has expanded, we have also expanded our international workforce; no US-based jobs have been moved overseas.
Our Cebu team provides valuable support for software testing, billing, and customer service. The Cebu team also supports Medcor’s injury triage service with administrative follow-up and account management. The time zone differential with the US allows enhanced overnight processing of key business functions. Our Cebu facility uses robust technology to stay connected with Medcor’s US-based and international employees and clients.
