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Your Guide to Enterprise Teletriage

Scalable Support. Seamless Integration. Proven Results. 

Medcor’s enterprise teletriage solution gives national employers, third-party administrators (TPAs) and carriers a smarter way to manage injuries and illnesses across worksites. Powered by proprietary protocols and backed by 40+ years of experience, our 24/7 nurse triage ensures consistent, compliant and cost-effective care—no matter where your workforce is. 

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Built for Enterprise: What You Can Expect

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Data Visibility & System Integration 

Track the full picture of your teletriage program with robust reporting dashboards and seamless integrations: 

  • Same-day access through Medcor’s Client Portal, with secure, role-based permissions 
  • API connections to Medfiles, Navigator, Cority and other occupational health systems 
  • Enterprise-wide injury trends, triage utilization and call outcomes 
  • Custom reports delivered on your schedule for actionable insight 
  • Audit-ready documentation to support compliance and vendor accountability 
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Dedicated Support with Real ROI Reviews

With Medcor, you’re not just buying a service—you’re gaining a strategic partner. 

  • A dedicated Customer Success Manager (CSM) serves as your single point of contact 
  • Quarterly ROI reviews with recommendations to optimize outcomes 
  • Pilot-to-enterprise implementation support 
  • Built-in scheduling support and escalation protocols 
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Built-In Compliance Tracking 

Navigating federal and state regulations can be overwhelming—Medcor simplifies it. 

  • OSHA recordability evaluations during triage
  • Documentation aligned to federal/state standards
  • Optional OSHA severe injury reporting add-on
  • Administrative Outreach follow-up to support return-to-work readiness

What Our Clients Say 

Working with Medcor for the last year has been an absolute pleasure. We are constantly looking for ways to help bolster our client’s ability to combat premium hikes and find creative ways to help their standing with carriers while increasing our importance as their partner, and Medcor has been an invaluable asset… They are at the top of my list when offering services to our clients.
Chase Goossen
HUB Account Representative

FAQs

Healthcare support specialist

  • Medcor partners with large employers, TPAs, carriers and risk pools. Whether you operate 10 locations or 100+, our scalable model fits your footprint. 

  • Yes. Our technology team facilitates secure integrations to most industry-standard platforms. We’ll work with you to meet your exact data and compliance needs. 

  • We provide quarterly ROI reviews using metrics like claim avoidance, recordables prevented, and average call time. These reports inform ongoing program improvement.

  • You’ll receive detailed reports including: 

    • Total triage calls by location 
    • Case outcomes (self-care, onsite treatment, offsite referral) 
    • Recordability status 
    • Trending diagnoses and injury types 
    • Clinic vs. field utilization rates 

  • It starts with a discovery session to understand your goals. We then configure triage workflows, establish escalation plans and schedule team training. Most programs launch in 30–60 days.

Ready to Streamline Care and Reduce Risk?

Let’s talk. Medcor’s enterprise teletriage can improve outcomes, lower costs and simplify care coordination across your organization.

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From virtual solutions to employer support, Medcor delivers with a proactive approach to creating healthy workplaces.
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