Teletriage

Capture Complete Injury Reports, Even After Care Has Occurred

Not every workplace injury is reported in real time.

When incidents are reported after care has already taken place, documentation is often incomplete, inconsistent or delayed. These gaps create friction for claims teams, increase administrative burden and can drive up overall costs.

Medcor Intake works alongside teletriage to capture structured, complete injury reports for post-care incidents, ensuring every claim starts with reliable, usable data.

Talk to Medcor Explore OSHA Services

Extend the Value of Teletriage

Teletriage plays a critical role at the moment of injury, guiding employees to the appropriate level of care and helping prevent unnecessary claims.

Medcor Intake builds on that foundation.

For incidents that are reported after care has already occurred, Intake applies the same structured, standardized approach to documentation. This helps organizations maintain consistency across all cases, regardless of when the injury is reported.

The result is a more complete, more controlled front-end claims process and a clearer view of workplace incidents.

Teletriage

The Solution: Medcor Intake

Medcor Intake is a standardized reporting service designed specifically for post-care incidents. It ensures every required field is captured and delivered in a complete, usable format, far beyond “just another report.”

Together, Teletriage and Intake create a more complete workflow:

Teletriage supports real-time injury response and care guidance

Intake ensures consistent reporting when injuries are reported after care

This combined approach reduces variability, strengthens documentation and supports more consistent claim handling from the start.

Designed specifically for injuries reported after care has already occurred, where documentation gaps are most common.
Every report includes all required fields in a standardized format, improving consistency and usability across claims.
Delivers robust reporting at approximately two-thirds the cost of a triage call, helping control program costs.
Supports carriers, brokers and TPAs while also providing structured incident data for internal safety and reporting teams.

Key Benefits
- Comprehensive, complete reports with all required fields
- Lower cost per call compared to triage
- Reduced claims leakage and administrative burden
- Improved data accuracy for carriers and brokers
- More consistent and compliant reporting processes

Two Ways to Drive Value From One Intake Process

Medcor Intake supports more than just claims workflows.

For insurance, risk and HR teams, it strengthens Workers’ Compensation intake with complete, structured documentation that improves claim handling and reduces administrative burden.

For safety teams, it creates a reliable source of incident data that can be used for reporting, trend analysis and preventative action.

One process. Two critical outcomes:

Stronger claims documentation and consistency
Better visibility into workplace incidents and risk patterns

Teletriage

How It Fits Into Your Program

Medcor Intake is designed to extend teletriage and strengthen your overall reporting process.

Supports cases reported after care
Ensures those incidents are captured with the same level of structure
Maintains consistency across all reporting paths
Standardizes documentation regardless of when the injury is reported
Feeds directly into claims workflows
Provides complete, usable data to support faster, more efficient claim handling
Aligns with existing intake expectations
Meets the need for traditional intake reporting while improving quality and consistency

Teletriage

A More Complete Injury Reporting Workflow

With Medcor, organizations can support both real-time response and post-care reporting without sacrificing consistency.

With Teletriage + Intake:

Injury occurs
If reported immediately → Teletriage guides care and documents the incident
If reported after care → Intake captures complete, standardized reporting
Claims begin with consistent, reliable data in both scenarios

A more complete process. A more consistent outcome.

Medcor Intake is designed for:

Third-party administrators
Risk and HR leaders managing Workers’ Compensation programs

Safety teams looking to improve incident visibility and reporting

Any organization looking to improve Workers’ Compensation intake quality without increasing cost or complexity.

Frequently Asked Questions

No. Medcor Intake complements teletriage by addressing injuries reported after care has already occurred and ensuring those cases are documented consistently.
Intake is used when an injury is reported after care has already taken place and complete documentation is still needed.
By starting with complete, standardized reports, claims teams spend less time chasing information and can move forward with greater consistency and efficiency.
Medcor Intake is typically offered as an add-on for teletriage clients.