Injury Triage Solutions for Insurance Brokers & Carriers
Many workplace injuries do not require costly, productivity-killing trips to the emergency room. Without clear medical guidance, your clients cannot be certain they are sending the right injured workers for offsite care. This opens them up to increased risk and costly, unnecessary care.
Medcor’s injury triage service provides injured workers with direct-to-nurse access, giving them an immediate resource recommending the right level of care for their condition.
When a worker’s injuries can be managed with basic first aid, the triage nurse walks the caller through the process. This avoids a workers’ comp claim entirely, and the employee can promptly return to their duties.
In those cases where an employee needs additional medical attention, they can be routed to the right in-network provider for their needs, saving your client money in the long run.
Benefits of Medcor’s Injury Triage Service for Clients
- Early intervention for work-related injuries, improving outcomes and speeding return-to-work times.
- Offer your clients a customized solution to meet their strategic needs, improving your client relationships.
- Streamline processes and communication, increasing efficiency while saving time and resources.
- Increase network utilization and penetration with experienced health navigation.
- Continuous clinical quality assurance provides the most up-to-date recommendations to injured workers.
- Immediately available post-call reports ensure service excellence and swift reporting.
- Injury triage nurses have an average of 4.5 years of prior experience and undergo rigorous training, providing injured workers with skilled care recommendations.
Benefits of Medcor’s Injury Triage Service for Carriers
- Increase adjuster productivity by reducing the total number of injuries that become manageable claims.
- Receive accurate, timely information for those injuries that do become claims with the First Notice of Loss assistance beginning the claims process for adjusters.
- Improve reporting times, preventing claims from developing into higher costs and assist with more accurate claim reserving.
Benefits of Medcor’s Injury Triage Service for Brokers
- Focus on the claims that matter, allowing additional time to achieve your clients’ goals of reducing workers’ comp costs and improving injured employee outcomes.
- Receive customized reports of vital data performance trend analysis and KPI metrics, allowing your clients to implement preventative initiatives.
- Streamline processes and communication, saving time and resources.
- Tailor the injury triage to meet the needs of each client.